Frequently Ask Questions 2017-03-17T15:23:25+00:00

Frequently Asked Questions

Get your answers here

This page contains answers to a list of frequently asked questions about our training services

What are the addresses of your training centres? 2017-03-24T14:40:44+00:00

Our Addresses:

Central: 2/F, Chinachem Tower, 34-37 Connaught Road Central, Hong Kong

Mongkok: 3/F Righteous Centre, 585 Nathan Road, Mongkok, Kowloon

If I pass a certification exam in Hong Kong, do I get the same certificate as in other countries? 2017-03-24T14:58:12+00:00

The MOS/ACA/ACU Certificate is the same regardless of where the exam is taken and the language version of the exam. Your certificate is accredited worldwide.

How do I prepare for a certification exam? 2017-03-24T15:23:17+00:00

You should first download the exam outline and review the exam objectives. Take a training course, study reference materials and have adequate hands-on practice to make sure that you meet the exam objectives. You may purchase Gmetrix practice tests for MOS/ACA/ACU exams from Welkin to preview and practise sample questions that simulate the actual exam environment.

Welkin offers certification workshops from time to time to help student prepare for the certification exams. Organizations are welcome to contact Welkin to run on-campus or on-site workshops for exam preparation. Please call 3605 3325 for details.

How do I register for an exam? 2017-03-24T16:20:22+00:00

Exams are available at Microsoft Office Specialist Authorized Testing Centres (ATCs). Please contact 3605-3322 or individual ATCs for exam registration.

What is the format of the exam? 2017-03-28T16:24:48+00:00

MOS/ACA/ACU examinations are performance-based. Candidates are required to finish a number of tasks with the application to demonstrate their skills. The exams may contain but are not limited to multiple choice questions. Different question types may apply.

Are there timetables for the examinations? 2017-03-24T17:31:11+00:00

MOS/ACA/ACU examinations are computer-based and there is no fixed time table for the examinations. Candidates are only required to register with an Authorized Testing Centre for the desired date and time of an exam.

What is the price of an MOS/ACA/ACU exam? 2017-03-27T17:20:18+00:00

The standard price of an MOS/ACA/ACU examination is HK$620.

Am I eligible to apply for the Continuing Education Fund (CEF)? 2017-03-27T17:29:56+00:00

The Continuing Education Fund (CEF) is applicable to applicants who –

  • are Hong Kong residents who have the right of abode or the right to land or to remain in Hong Kong without restriction, i.e. “A” (right of abode), “R” (right to land) or “U” (remain in Hong Kong without restriction) should appear below the date of birth on the HK Smart ID card. For details of the meaning of symbols, please visit the website of the Immigration Department http://www.immd.gov.hk. Holders of one-way permits from Mainland China may also apply. ( A copy of the one-way permit and the HK Smart ID card should be attached to the Application form (SFO 192 (2015) Rev.));
  • have enrolled in and paid the tuition fee on equal monthly instalments basis for a reimbursable course before the course commences; and
  • are aged from 18 to 65 both at the time of application for opening an account and at the time of submitting a Reimbursement Claim Form.
What is the Continuing Education Fund (CEF)? 2017-03-27T17:34:09+00:00

The Continuing Education Fund (CEF) subsidizes adults with learning aspirations to pursue continuing education and training courses in Hong Kong. Eligible applicants will be reimbursed 80% of their fees, subject to a maximum sum of HK$10,000 (whichever is the less), on successful completion of a reimbursable course. The fees for more than one reimbursable course may be reimbursed, subject to the maximum ceiling of HK$10,000 per applicant not being exceeded.

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